Not being a big social media kind of person, there comes a time when things go so well or so bad that you just want to leave a comment for others. This is one of those times. Having bought over 40 vehicles in my life from various places, personal owners, new car dealers and third party used dealers, I have a pretty good idea what is normal and what is exceptional. This group is exceptional. I will buy another vehicle from them without hesitation. My wife and I decided upon a vehicle, drove it (without a clingy salesperson in the car with us), then went back in to discuss a few items. We were able to negotiate the price as well as a few items we would like to have. These items would take a couple of days to make good on due to our late in the day, on the weekend buying time did not allow for others to be available until the normal work week. The very next normal work day soon after lunch everything was completed. We came back in and all of the paperwork was ready for signatures. After getting the vehicle home from a leisure drive back, I noticed a missing plastic piece. Not sure how I missed this, but a phone call to John and all was well and taken care of. This group has earned my business. I bet they will earn yours also.
I purchased a 2011 Toyota Camry for my daughter from Grace Auto Sales. There was no pressure from John or Austin. They were some items that needed to be fixed on the car. They were able to fix those items without any hassle. They are friendly and very helpful. I enjoyed my experience in purchasing a car from them. I highly recommend purchasing a car from them.
The vehicle I looked at was a Toyota Highlander. It was in good shape not perfect but as expected with a used vehicle. It had just came in so it had not been to the shop yet to be thoroughly inspected. Mr Grace was very friendly and professional. I took the vehicle for a test drive and it preformed good. Mechanically it seemed sound. I do believe it needed new tires and I had a few other concerns but after my first review on here Mr Grace contacted me and was going to have the tires taken care of and wanted me to be happy with the experience and was willing to work with me on any other worries I had. Unfortunately I found another deal I could not pass up and purchased elsewhere. If it were not for the deal I found I probably would have purchased the car from Mr Grace. As far as salesman go he was not pushy and was more transparent than other salesman. I do believe that the people at Grace want you to be happy with your purchase and will help you how they can. I would recommend him to other people in the future and next time I'm in the need of a vehicle I will definitely check his dealership first. And to Mr Grace thank you sir and good luck👍
John and Austin are the nicest, most helpful and non pushy salesmen I have ever met. I was looking for a car for about 3 months. I visited their lot twice (they have an excellent selection). Each time I came they were super nice and they worked with me even through my credit wasn't the best. John made the process so easy! I found the perfect car and had the perfect buying experience. I highly recommend these guys!!
Grace auto sales has been a great place to work with. John made it as easy as possible to get the car I wanted and answered all the questions j had, professionally. The car I bought was used, and had a couple minor problems, but John had no problem fixing it, even after driving off the lot. Great people, you can tell they really care about their customers and really try to make you happy. I would recommend to everyone!