This was the best auto buying experience I have ever had. Austin and the sales team at Grace Auto made this a very easy and no pressure decision to make. We recently had a baby and needed a newer, more reliable, and bigger vehicle to accommodate. We decided on a 2008 Toyota Highlander that was in great shape and have never looked back. A lot of used car dealers will buy their vehicles from the auctions and you never know what you are going to get. Not the case here. Grace Auto has a lot full of great cars, and they will go above and beyond to make sure you get what you want and back your purchase with an included warranty. No gimmicks, you can feel confident buying from these guys. I did and our Highlander has taken us from Richmond to Massachusetts and Richmond to Carolina Beach since buying it in May. Do yourself a favor, cut out the BS of dealing with shady used car lots and make your next auto purchase from Grace Auto. My experience says they deserve their never ending list of 5 star reviews. Keep up the great work Austin and thank you!!
Test drove a car they had, very friendly staff and not pushy at all. Let me take car to the mechanic shop I work at to have car checked out. Very open and honest about any minor concerns I had. Would be more than happy to do business with them and look forward to possibly working with them in the future with this particular car or even another car, if I find the perfect car for me. Thank you so much for your time!
We had a great experience with Grace Auto Sales while purchasing a 2009 Honda Civic for my daughter. Austin was great, he showed us the car we were interested in and then left us alone to take the test ride. When we came back, we were given additional time, without anyone looking over our shoulder, to look it over and discuss what we wanted to do. Absolutely no pressure! The actual sale process was very quick and efficient. We highly recommend Grace Auto Sales and Service
In the last two years, I have driven and enjoyed my car, sold to me by Grace Auto Sales and Service. Today I bought a car from Grace Auto once again. I am happy not to have to trade the first car back, but glad to have the opportunity to buy another from Grace Auto, for reliability. Grace Auto Sales and Service, followed through on all our discussions, with friendliness and attention to my concerns--when or if I had any--each welcomed me, although it took a few test-drives to narrow down a choice from their wide inventory! The group of their mechanics have impressed me, too, as far as how all their Grace Auto's I road-tested drove and performed well. I am pleased to have learned about Grace Auto, and am glad to see Grace Auto has thrived and stayed within their concept of customer importance.
I am so upset that I can only give 5 stars. They deserve more than 5. They are super friendly. They just gave me the key and said see you when you come back from the test drive. Took the car to Firestone, had some small issue. Returned the car to Grace Auto Sales and they fixed it the next day. Meanwhile they even gave me a car to get by while they were dealing with the issues. Thank you for being such a great people.